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Common questions
How quickly will you reply?
We read every message and reply by email as soon as we can. Please check your spam folder if you do not hear from us.
Can you tell me exactly how much weight I need?
No. We can explain how the calculators work, but only a buoyancy check in the water, ideally with an instructor, gives your real figure. See the buoyancy check guide.
I think I found a mistake. What should I send?
Please include the page address, what looks wrong and, if possible, what you expected. We review every report and correct pages when needed.
Do you store the details I send?
We use them only to reply to you. See the privacy policy for how long we keep messages and your rights.